This policy explains how Smallwood Tree Experts handles information in connection with this website and our tree services.
Information you share with us
When you call, email, request an estimate, or become a customer, we may receive your name, phone number, email address, property address, messages, photographs, and details about the work you request. We use this information to respond, assess and quote work, schedule services, manage customer records, and provide customer support.
Online estimates and Jobber
Our estimate buttons link to our Jobber Client Hub. Information submitted there is processed through Jobber to help us manage requests, quotes, scheduling, and customer communications. Jobber may process information under its own privacy notice. Please review Jobber’s privacy policy when using its services. Payment details entered through a third-party payment service are handled by that service.
Website hosting and technical information
This website is hosted by Wix. Hosting and security services may process technical information such as your IP address, browser, device information, access times, and pages requested to deliver, secure, and maintain the website. See Wix’s privacy policy for information about its practices.
Cookies and similar technologies
This version of our website does not include advertising pixels or analytics scripts added by Smallwood Tree Experts. Hosting services and linked third-party services may use cookies or similar technologies for their operations and security. You can manage cookies in your browser. We will update this notice if we add website analytics, advertising tracking, or other tools that change these practices.
Calls, texts, and email
We use the contact details you provide to respond to inquiries and communicate about requested or scheduled services. If you receive a promotional message from us, you may ask us to stop promotional contact. Service-related messages may still be needed to handle your requests. This website does not itself ask you to consent to marketing texts; any messaging consent is handled in the service where it is requested.
How information is shared
We share information as needed with service providers that help operate our website, manage customer requests, and provide services. We may also disclose information when required by law or reasonably necessary to protect people, property, or our rights. We do not sell your personal information or provide your mobile contact details to unrelated businesses for their own marketing.
Retention and security
We keep information as needed to manage inquiries, perform services, maintain business records, resolve disputes, and meet applicable requirements. We take reasonable steps to protect information, but no online system can guarantee complete security.
Your requests
You may contact us to ask about information you have provided, request a correction or deletion, or ask to stop promotional messages. We may need to verify your request and may retain records needed for legitimate business or legal purposes.
Children and external websites
Our services are intended for adults seeking tree services. We do not knowingly collect information from children under 13. Links to other websites are governed by those providers’ practices; this policy does not cover them.
Updates and contact
We may update this policy as our website and practices change. The updated date will appear on this page.
Smallwood Tree Experts
Email: teamsmallwoods@gmail.com
Phone: 330-919-7642